HIYA.
Abi is a UX designer & former educator who loves to design people-first experiences, with a focus on clarity, simplicity & accessibility.
Most recent projects & initiatives
Creating an Accessibility-First Culture
Sparked an accessibility culture shift across the organization — from VPAT creation to WCAG 2.2 AA compliance and company-wide training.
ACCESSIBILITY AT SCALE
Designing a Medicare Education Experience
Transformed a subject matter expert’s vision into an interactive tool that helps postal workers understand how Medicare Part B fits with their benefits.
FROM CONCEPT TO AN INTERACTIVE TOOL
Redesigning a Legacy Health Benefits Tool
Led an organization’s first internal user research study with 18 participants to inform the redesign of a 20-year-old federal health plan tool.
RESEARCH THAT MATTERS
Modernizing a Specialty Healthcare Site
Redesigned a specialty healthcare solutions site — modernizing the look, refining IA, and aligning with brand standards for a more user-friendly experience.
REIMAGINING A MICROSITE
Come & spend a little time with me.
So glad to have you here! If you're curious about the path, the purpose, and the person behind the designs, I’m here to share.